Terms & Conditions
Last Updated: {7 Dec-2025}
Welcome to PeakHills, a brand owned and operated by Avinashi Traders (“Company”, “we”, “us”, “our”).
By accessing our website or purchasing our products, you agree to follow the Terms & Conditions listed below.
These terms apply to all visitors, customers, and users of this website.
1. Company Information
Business Name: Avinashi Traders
Brand Name: PeakHills
Owner: Ganesh Kumar
GSTIN: 07HAXPM6264G1ZX
Address:
Floor No. First Floor, House No.1008, Block I, JJ Colony,
Mangol Puri, North West Delhi, New Delhi – 110083
Email: peakhillsindia@gmail.com
Phone/WhatsApp: 9310407228
2. Website Usage Terms
By using this website, you confirm that:
- You are at least 18 years old
- You agree to our Privacy Policy, Refund Policy, and Shipping Policy
- You will not misuse our website or attempt to damage it
- You will provide accurate information while creating orders
We reserve the right to restrict or block access to any user found misusing our platform.
3. Product Information & Accuracy
We sell premium, handpicked, Himalayan-origin spices and related food products.
While we make every effort to accurately display:
- Product images
- Ingredients
- Packaging
- Prices
- Nutritional information
Some variations may occur due to:
- Lighting differences
- Manual processing
- Batch variations
- Monitor/Screen display differences
PeakHills holds the right to update product details anytime.
4. Pricing & Payment Terms
All prices listed on our website are in Indian Rupees (INR).
We reserve the right to:
- Change pricing without prior notice
- Add/remove discounts
- Modify offers or promotions
Payments may be collected through:
- UPI
- Debit/Credit Cards
- Net Banking
- Wallets
- COD (Cash on Delivery) – where available
All payments are processed securely via third-party payment gateways.
5. Order Acceptance & Cancellation
Your order is considered confirmed only after:
- Successful payment (for prepaid), or
- Order confirmation message
We may cancel an order if:
- Product is out of stock
- Payment is incomplete
- Wrong information is provided by customer
- Delivery area is unserviceable
Refunds for cancelled orders are processed as per our Refund Policy.
6. Shipping & Delivery
By placing an order, you agree to the shipping terms listed in our Shipping Policy.
Delivery timelines:
- Metro cities: 2–4 business days
- Other locations: 3–7 business days
Delays may occur due to courier issues, festivals, natural events, or operational challenges.
7. Returns, Replacement & Refunds
Our Refund & Return Policy outlines the conditions for replacement and refunds.
Replacements are available for:
- Damaged product
- Wrong item shipped
- Tampered packaging
Customers must provide photos/videos within 48 hours of delivery.
8. Intellectual Property Rights
All content on this website:
- Logos
- Product images
- Packaging designs
- Text
- Graphics
- Website layout
are owned by Avinashi Traders / PeakHills.
Any copying, reproduction, or unauthorized use is strictly prohibited.
9. Health & Allergy Disclaimer
Our spices are natural food products.
Customers are advised to:
- Check product ingredients
- Verify allergen information
- Consult a physician if required
PeakHills is not responsible for any allergic reactions or misuse of products.
10. Third-Party Tools, Apps & Tracking
We use tools like:
- WhatsApp API
- Meta Pixel
- Google Analytics
- Payment Gateway scripts
By using our website, you grant permission for analytical and marketing tracking as described in our Privacy Policy.
11. Limitation of Liability
Avinashi Traders shall not be liable for:
- Website downtime
- Courier delays
- Incorrect delivery details provided by customer
- Losses due to third-party service providers
Our liability is limited to the value of the purchased product.
12. Governing Law (India)
All disputes shall be governed by the laws of India, and handled under the jurisdiction of:
📍 Delhi Courts Only
13. Contact Information
For any issues or legal concerns:
📩 Email: peakhillsindia@gmail.com
📞 WhatsApp/Phone: 9310407228
🏢 Address: Mangol Puri, North West Delhi, New Delhi – 110083